[비지니스 영어] 고객에게 새로운 제품/서비스 소개 및 프로젝트 진행 상황을 논의

고객에게 새로운 제품/서비스를 소개하고 프로젝트 진행상황을 논의하는 상황의 Script 입니다. 

서비스 제공업체인 NovaTech가 고객을 만나 진행 중인 프로젝트 현황을 업데이트하고 리테일 환경을 재편하기 위해 설계된 혁신적인 신제품/서비스를 소개하는 비즈니스 상황을 가정하여 작성하였습니다.  

 

Script - Introducing a new product/service to a client or discussing project progress.

Introducing NovaTech's Next-Gen Retail Solution & Providing Project Progress Updates

 

Jordan (Product Manager, NovaTech): Good morning, Alex and team. I appreciate you taking the time to meet today. Our agenda involves both an update on our ongoing projects for your company and an exciting new product introduction we believe you'll find compelling.

Alex (Client Representative): Morning, Jordan. We've been anticipating this update. Please, proceed.

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Jordan: First, let's revisit the projects currently underway:

Points to Slide with Titles:

• Customer Relationship Management System (CRM)
• E-commerce Integration
• Loyalty Program Development

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Jordan: Our CRM development is cruising at 80%. We've successfully migrated over 500,000 customer records and are gearing up for user training next month.

As for the E-commerce integration, we've made a 70% headway. It's been designed to be mobile-responsive, and we've seamlessly blended it with your existing Point of Sale system. We're primed for beta testing in two weeks.

Lastly, the loyalty program is evolving steadily, 60% done, with partnerships secured from five significant brands. The complementary mobile app is being crafted as we speak.

Alex: It's encouraging to hear the progress. We've been eager to see the culmination of these efforts. And you mentioned a new product introduction?

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Jordan: Precisely. Let's dive into what we at NovaTech are terming "The Future of Retail".

Slides transition to display futuristic graphics and buzzwords like "AI", "VR", and "Seamless Inventory".

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Jordan: We're ushering in a blend of AI-driven customer insights, a VR shopping environment, and a robust, integrated inventory system. Imagine your customers virtually trying out products from their homes, with AI assisting in real-time recommendations.

The AI analytics anticipate market and customer preference shifts. The VR aspect reduces returns and magnifies user engagement. And the inventory system will proactively manage stock, nearly eradicating stock-outs.

Alex: That's ambitious and intriguing. The retail landscape is indeed shifting, and these sound like the tools to navigate that change.

 

Jordan: We believe so too. With this product, we're forecasting a 25% boost in online sales for your brand, a 15% decline in returns, and a tangible rise in brand loyalty.

Our proposal is to first give you a hands-on demo, discuss tailoring it specifically for your needs, and if it resonates, initiate a pilot phase in a few selected locations.

Alex: This demands a thorough internal discussion, but I must commend NovaTech's innovative drive. We'll evaluate this closely and reconvene. For now, thank you, Jordan, for the comprehensive update and introduction.

Jordan: The pleasure's mine, Alex. We're committed to propelling your brand into the future of retail. Looking forward to our continued collaboration.